Privacy Policy

We Protect Your Privacy

At colorlay.in, we are committed to protecting your privacy. Any information you share with us stays with us. We do not rent, sell, lend, or otherwise distribute your personal information to anyone for any reason. This includes your contact information and specific order details. Access to your data is limited to those who need it to process your order. Within our organization, your personal data is accessible to only a limited number of employees with special access privileges. Occasionally, we may compile general demographic information based on your order, but this information is only shared within our organization and does not include identifiable personal data.

Information Collected

To enable you to place an order on our site, we need the following basic information:

  • First name
  • Last name
  • Address (including city, zip code, state, country)
  • Phone number
  • Contact email

Additionally, our system gathers certain details about your computer's internet connection, like your IP address when you visit our site. Your IP address does not identify you personally. We use this information to:

  • Deliver our web pages to you upon request
  • Customize our site according to your interests
  • Calculate the number of visitors on our site
  • Identify the geographic locations of our visitors

We do not allow any unauthorized person or organization, whether members, visitors, or anyone not in our organization, to use any information collected from you.

Information Sharing

We do not rent, sell, barter, or give away your information to anyone. However, information may be passed on to courier companies, credit card processing companies, vendors, etc., to enable them to perform functions related to your order fulfillment. Apart from this normal business requirement, information may also be shared with law authorities for fraud detection and for the safety of our site, employees, management, users, members, and other affiliates associated with us.

Information Usage

The most important information collected from you is your email, which is used to inform you that your order has been confirmed/executed. Your email is also used for customer service-related queries and for newsletters. All other information collected is confidentially stored and will not be disclosed unless required by law authorities or in case of any disputes.

SMS Policy

Our customers may receive transactional or promotional messages on their registered mobile numbers. We declare that our messages will not contain any content that is:

  • Infringing, libelous, defamatory, obscene, pornographic, abusive, harmful, threatening, harassing, tortuous, offensive, hateful, or racially, ethnically, or otherwise objectionable, misleading, or violates any law or right of any third party.
  • Unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation.

We assure and assert that we will not send “Unsolicited Commercial Content” messages to consumers who have registered with the NCPR database maintained centrally by TRAI. We will be solely responsible and liable for any claim, allegation, or complaint from third parties or authorities relating to such content.

For any questions or concerns regarding our privacy policy, please contact us at sales@colorlay.in.